Johnathan Kennedy, area GM of The Ashton in Fort Worth, Texas: "While we have always maintained very high cleanliness and sanitation standards, we have elevated efforts by increasing the frequency of disinfecting in public spaces and focus on areas of high touchpoints in guestrooms. We've re-evaluated all services and offerings and value-engineered items that were not seen as a pillar of the hotel image or reputation. Staffing and purchasing decisions are made daily and controls enhanced. Transient leisure demand is the first to return, so the digital marketing is extremely critical. We're requiring all staff to maintain the updated (PPE) standards at all times."
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Remington Hotels has begun maximizing outdoor space and using non-traditional areas for serving food, such as pool decks. However, the seating capacities for doing so are limited, said Don Falgoust, VP of food-and-beverage strategy execution.
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MAY 2020
Program includes enhanced cleaning procedures and revised employee training programs
DALLAS (May 4, 2020) - Remington Hotels, a leading third-party management company that operates 87 hotels in 26 states across the United States, is rolling out new guidelines for all properties that include enhanced cleaning protocols and updated training systems, in addition to collaborating on best practices with multiple brand partners including Marriott and Hilton, to protect the wellbeing of guests and associates in response to COVID-19.
The industry, said Remington Hotels President and CEO Sloan Dean, is dealing with three types of customers: Those who want lots of visible evidence of sanitary standards, those who are annoyed by any evidence of adhering to Centers for Disease Control and Prevention guidelines—and those who fall somewhere in between these two extremes.
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One of the ways in which hotels are adapting to the pandemic is reassessing how they interact with you, the guest. "Daily housekeeping included in the room rate will be a thing of the past," says Sloan Dean, CEO and president of Remington Hotels. "Many hotels are already only providing a deep COVID-19 clean prior to arrival and post checkout. Mobile and contactless check-in will be the new norm. Mobile key adoption has been on the rise exponentially over the last few months."
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DALLAS (June 11, 2020) - Remington Hotels announced today the appointment of Don Falgoust as Vice President of Food & Beverage Strategy Execution, who will lead all F&B initiatives for Remington Hotels' 87 properties.
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"It's a lot more palatable to say you're going to cut 30% of your travel, versus lay off more people," said Sloan Dean, chief executive of Remington Hotels, which operates nearly 90 properties for brands that include Marriott, Hilton and Hyatt. Though some of Mr. Dean's properties are seeing business travel by government and health-care workers, hotels in cities such as Chicago, Washington, D.C., and elsewhere that rely on business guests are largely empty, he said. "I think there will definitely be companies where they never reinstate their travel."
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"I wish I owned a cleaning supply company," says Sloan Dean, CEO and president, Remington Hotels. "Look at what happened to the price of hand sanitizer." Hoteliers are going to be spending more - a lot more - on cleaning supplies and housekeeping to keep up with new brand standards on hygiene and guest safety.
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"Destination markets you can drive to are the hottest—those will come back the quickest. Any beachfront markets, we think there is pent-up demand," said Stan Kennedy, chief operating officer for Remington Hotels, which manages more than 87 properties that include several beachside hotels.
When beaches in Florida reopened a few weeks ago, "we saw an almost instantaneous demand right away on the weekends, and that's continued to grow every week," he added.
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MAY 2020
Remington Hotels, a third-party management company, announced on May 4 new guidelines for its 87 properties that include enhanced cleaning protocols and updated training systems. In addition to collaborating with brand partners on best practices, Remington Hotels aligned with an industrial hygienist to develop a COVID-19 mitigation program for all hotels that outlines procedures in the event of a guest or associate being infected. Each Remington Hotels property is also using EPA-registered disinfectant products.
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MAY 2020
Remington Hotels — a Dallas-based hospitality group that manages select Sheraton, Westin and Marriott hotels among others — is testing Germ Guard, a single-use preventative sleeve that slides over remote control devices.
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MAY 2020
"I tend to think that's a reaction to having limited opportunities in this current environment," said Stan Kennedy, chief operating officer for Remington Hotels, which manages more than 87 properties including both Hilton and Marriott franchises. "I think their short-term stays are going to be impacted in a large way, and when you start to get into long term rentals, it starts to compete with a whole different industry than hotels."
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MAY 2020
Remington Hotels said in a company release on 4 May it has devised a program of enhanced cleaning procedures as well as revised employee training. The third-party management company is collaborating on best practices with its brand partners such as Marriott and Hilton.
Show MoreMAY 2020
Remington Hotels is rolling out new guidelines for all its properties that include enhanced cleaning protocols and updated training systems, in addition to collaborating on best practices with multiple brand partners including Marriott and Hilton, to protect the well-being of guests and associates in response to COVID-19.
Show More
MAY 2020
Remington Hotels, a third-party management company that operates 87 hotels in 26 states across the United States, is rolling out new guidelines for all properties that include enhanced cleaning protocols and updated training systems, in addition to collaborating on best practices with multiple brand partners, to protect the well-being of guests and associates in response to COVID-19.
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On February 27, 2019, Ashford Hospitality Trust Inc. has selected Remington Hotels to manage Hilton Santa Cruz/Scotts Valley. This acquisition adds another unique property to Remington's large portfolio of hotels.
On January 23, 2019, Ashford Hospitality Trust Inc has selected Remington Hotels to manage Embassy Suites by Hilton New York Midtown Manhattan. This acquisition adds another strong urban property to Remington's large portfolio of hotels.
Remington Hotels is delighted to announce that Jay Hubbs, Senior Vice President of eCommerce, has been named one the Top 25 Extraordinary Minds of 2018 by the Hospitality Sales and Marketing Association International (HSMAI).
On October 31, 2018, Ashford Hospitality Trust Inc has selected Remington Hotels to manage La Posada de Santa Fe, A Tribute Portfolio Resort & Spa in Santa Fe, NM. This acquisition adds another iconic & historic property to Remington's rich portfolio of hotels.
