Company DriversRemington's management philosophy centers on a balanced scorecard, with the objective of maximizing the operating performance of each hotel. We set aggressive goals for our company and our hotels in five areas we refer to as Company Drivers.
This systematic approach to our goals creates a culture of accountability for each team member's performance and to connect his or her work to the overall success of the company. We take great pride in our associates, and empower them with the knowledge and tools necessary to excel in these five drivers. Remington associates have a passion for their guests and their hotel which plays an integral role in Remington's continued success.
Constantly refining strategies and developing innovative tools to achieve consistent RevPar Index increases year over year.
Continual focus on expenses to achieve Gross Operating Profit targets.
Regular review of guest satisfaction standards and feedback, with the goal of attaining the top 25 percent of brand service score rankings.
Thorough property operational audits in addition to brand-specified inspections to maintain our hotel assets in top physical condition.
Constant communication between supervisors and associates in addition to bi-annual associate surveys to measure engagement and improve associate satisfaction.