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Services at Remington Hotels
Lakeway Resort and Spa

Company Drivers

Remington's management philosophy centers on a balanced scorecard, with the objective of maximizing the operating performance of each hotel. We set aggressive goals for our company and our hotels in five areas we refer to as Company Drivers.

This systematic approach to our goals creates a culture of accountability for each team member's performance and to connect his or her work to the overall success of the company. We take great pride in our associates, and empower them with the knowledge and tools necessary to excel in these five drivers. Remington associates have a passion for their guests and their hotel which plays an integral role in Remington's continued success.
RevPAR Growth by Remington Property Management

RevPAR Growth

Constantly refining strategies and developing innovative tools to achieve consistent RevPar Index increases year over year.
Cost Controls Remington Property Management

Cost Controls

Continual focus on expenses to achieve Gross Operating Profit targets.
Guest Satisfaction at Remington Hotels

Guest Satisfaction

Regular review of guest satisfaction standards and feedback, with the goal of attaining the top 25 percent of brand service score rankings.
Asset Maintenance at Remington Property Management

Asset Maintenance

Thorough property operational audits in addition to brand-specified inspections to maintain our hotel assets in top physical condition.
Associate Empowerment at Remington Property Management

Associate Empowerment

Constant communication between supervisors and associates in addition to bi-annual associate surveys to measure engagement and improve associate satisfaction.